- The call answering professionals : Over 5 years of virtual receptionist experience
Task Free Virtual Call Centre
Expand your service capacity effortlessly with a virtual call center.
- Works as an extension of your existing team, ensuring smooth customer interactions.
- Handle appointments, reschedule bookings, and arrange follow-ups with ease.
- Adapts to your business needs, managing fluctuating call volumes efficiently.
Virtual call center
Cost Efficiency
We take care of hiring, training, and retaining skilled customer support agents, saving you the costs and time associated with maintaining an in-house team. With our flexible service, you only pay for what you need, ensuring your budget works harder for your business.
Trained Professionals
Our experienced team is trained to handle a wide range of customer interactions, ensuring that your customers receive expert assistance every time. You can trust us to represent your brand with professionalism and care.
Enhanced Technology
With advanced tools like cutting-edge CRM systems, AI-driven chatbots, and analytics platforms, we ensure your customer interactions are seamless and optimized. Plus, our detailed reports and insights help you better understand your customers and refine your strategy.
Focus on Core Business Activities
Let us handle routine customer support tasks so your in-house team can focus on driving growth and managing more complex customer needs. We help you maximize productivity by taking care of the everyday distractions
Global Reach
Our virtual support team operates across multiple languages and time zones, making it easy to serve your customers no matter where they are. We ensure your business remains accessible around the clock.
Consistency in Quality
With rigorous training programs and continuous performance monitoring, we deliver consistent, high-quality customer support that reflects your brand’s standards. You can rely on us to maintain excellence with every interaction.
What Makes Task Free Different?
Transparent Pricing
Our pricing is clear and straightforward, with no hidden charges. Your monthly fee includes services like text notifications, order logging, CRM updates, and email delivery of after-hours voice messages—all at no extra cost.
No Scripts, Just Real Conversations
We’re a dedicated team of customer service professionals who handle your calls as if we were part of your own staff. No rigid scripts here—just genuine, personalized interactions that represent your business seamlessly
Tailored to Your Needs
Task Free offers more than call answering. From managing diaries and processing orders to qualifying leads and creating virtual call centers for peak demand, our solutions are tailored to your business requirements.
UK-Based
Our office is proudly based in the UK, ensuring we’re always aligned with the needs of local businesses. We value community, actively supporting local initiatives and building strong relationships with our clients.
Industry Expertise
With experience across a wide range of industries from finance and legal services to tech and hospitality, our team knows how to speak your language and connect with your customers in a way that reflects your business values.
Instant Appointment Service
We make onboarding simple and fast. Schedule an appointment today, and we’ll get started right away to help your business grow without delay.
How Task Free Works
Your phone rings
A customer reaches out by calling your number.
Ticket Creation
Every call generates a ticket in the system, logging customer details and the purpose of the call for tracking and resolution.
Call Answered by AI
AI answers calls with a friendly greeting, identifies needs, provides instant help, or routes the caller efficiently.
Call Answered by Agent
A trained call center agent answers the call, offering a friendly and professional response.
Inquiry, Resolution and Follow-Up
Agent identifies the inquiry type and routes it accordingly.
Simple issues are resolved immediately; complex ones are escalated.
Follow-up actions, like callbacks or updates, are handled promptly.
4o mini
Customer Satisfaction
The call ends with the customer feeling satisfied, thanks to clear communication and efficient service.
Your phone rings
A customer reaches out by calling your number.
Ticket Creation
Every call generates a ticket in the system, logging customer details and the purpose of the call for tracking and resolution.
Call Answered by AI
AI answers calls with a friendly greeting, identifies needs, provides instant help, or routes the caller efficiently.
Call Answered by Agent
A trained call center agent answers the call, offering a friendly and professional response.
Inquiry, Resolution and Follow-Up
Agent identifies the inquiry type and routes it accordingly.
Simple issues are resolved immediately; complex ones are escalated.
Follow-up actions, like callbacks or updates, are handled promptly.
4o mini
Customer Satisfaction
The call ends with the customer feeling satisfied, thanks to clear communication and efficient service.
How much does it cost?
We are the only UK Telephone answering service who charge £8 per hr per agent , Where as others are charging £24-£35 per hr per agents
Frequently asked questions
Not at all. Our dedicated team of PAs takes the time to thoroughly understand your business before we begin. This allows us to handle your calls seamlessly, so most of your callers won’t even notice a difference—let alone realize that your phone services are being managed externally.
Task Free is here for you 24/7, 365 days a year. No matter the time or day, we ensure your customers receive seamless support and exceptional service, keeping your business running smoothly around the clock.
Yes we are based in Salford , Manchester. Feel free to drop by for a Visit
The setup process is quick and easy, with no additional technology required on your end. Simply contact your telephone provider to enable call diversion on your account—or let us handle it for you. Most accounts are fully operational within 24 hours, and often even sooner.
What our clients say about us
FIND OUT WHAT OTHER CLIENTS SAY ABOUT US
Taskfree has been a huge help to our accountancy firm. They manage customer inquiries and scheduling, allowing us to focus on our clients. Their team is always responsive, organised, and professional, which has made a big difference in how we work. We’re very grateful for their excellent support.
Francesca Silvani
CHRISTIE SILVANI LTD
Taskfree has been a great help to us. They’ve taken care of customer inquiries and scheduling, giving us more time to focus on our clients. Their team is responsive and organised, and we’ve seen a real improvement in how we operate. We’re really grateful for their support!
Numan Ali
AMN Consultancy Limited
99% of people who try us, stay with us
Don’t delay call us today on +44 7383332304 or fill in the form:
